At KC Sofas, we have zero hassle and friendly staff that will help you get the exact sofa you need. We’re not like the other large sofa stores, where a salesman is constantly stalking you around the shop, lurking in the distance and waiting to pounce! Thankfully your experience at KC Sofas will be the exact opposite, as our approach is extremely friendly and informative, never pushy!
Not only that, but we keep in contact with our customers every step of the way. We will even give you plenty of notice prior to the deliver because we understand that you’ll need the time to finish your decorating and get your new carpets down… we understand!
With our professional two-person delivery team, you will always be guaranteed excellent service; we’ve received fantastic feedback to prove it! They are polite and friendly, and will bring your new sofa into any room of your choice, even unwrapping the sofas and setting them up for you (which can be especially tricky with reclining sofas). It’s all part of our service!
We show everything that we list online in our showrooms, and customers love our value and quality that is on display. We have three stores, located in Castlefield, Lincoln and Sheffield, so you can pop in to any of these stores and try out the quality! Check out our store locator here.
Our other service that we take pride in is our after sales service, anyone can sell a sofa but it’s all about how you deal with any issues that arise afterwards that truly make you stand out from the crowd. We’re confident in our product and that’s why we offer up to a ten-year guarantee. We’ve also partnered with industry leaders, Staingard, for those moments when accidents occur (which they often do).
The founders of KC sofas have many years’ experience working within the furniture retail sector, for many of the well-known high street brands. We wanted to do something different, break the mould! You'll find that customer service is paramount with KC from taking your order - booking in delivery - the careful delivery of your beautiful new sofas - to looking after your new furniture for years to come. Because we understand...... That's why we are:
"Real Sofas, Real People, Real Prices"
You can also view individual product reviews on our website - Just look out for products with gold stars under them and scroll to the bottom of each items page to read the reviews.